How Skillyte looks after your information.

1. About this policy

This policy applies to the Skillyte mobile app and the Skillyte website. It explains how we handle personal data under the laws that apply to us, including India's Digital Personal Data Protection Act, 2023 and its rules. By creating an account, you (or your parent or guardian, if you are under 18) agree to the practices described here.

2. Who we are

Skillyte is operated by [Legal entity name], [registered address]. We decide why and how your personal data is used in Skillyte, which makes us the data fiduciary (also called the data controller). Our contact details are in section 14.

3. Children and parents

Skillyte is designed for young people, and many of our learners are under 18. We take extra care with their information.

• For learners under 18, we ask for the consent of a parent or lawful guardian before we create an account or use personal data. [Describe how this consent is collected and checked.]
• We do not show advertising in Skillyte, and we do not use children's personal data for targeted advertising.
• We do not track or monitor children's behaviour to profile them for commercial purposes. We use analytics and crash reports only to keep Skillyte working and to improve lessons. [Confirm analytics settings for learners under 18.]
• A parent or guardian can ask to see, correct or delete their child's information, or withdraw consent, at any time.

If you believe a child has joined Skillyte without a parent or guardian's consent, please contact us and we will act promptly.

4. Information we collect

• Account details: your name, mobile number, email address if you give one, preferred language, and your age or date of birth.
• Location details: [village, district and state, if collected].
• Parent or guardian details: for learners under 18, their name, contact details and a record of their consent.
• Learning activity: the programs you join, the lessons you complete, your quiz or assessment results and your progress.
• Organisation details: [if you joined through a school, NGO or other partner, the name of that organisation and your batch or group].
• Device and technical information: device model, operating system, app version, language settings, IP address, push notification token and crash logs.
• Messages to us: anything you send to our support team.
• AI features: [if enabled, the text you enter when you use AI-powered help].

We collect this information from you, from your parent or guardian, from a partner organisation that enrols you, and automatically from your device when you use the app. [List the device permissions the app asks for, such as notifications.]

5. How we use your information

• To create and manage your account and let you join programs in your language.
• To save your progress and show your results.
• To send verification codes, service messages and notifications.
• To answer your questions and give you support.
• To keep Skillyte secure and prevent misuse.
• To fix errors and improve the app and its lessons.
• To share your progress with your partner organisation, [if you joined through one].
• To meet our legal obligations.

We use your personal data on the basis of your consent, or your parent or guardian's consent if you are under 18, and for other purposes the law allows, such as meeting legal obligations. We do not sell your personal data, and we do not use it for advertising.

6. Who we share it with

We share personal data only with service providers who help us run Skillyte, and only what each one needs. They may use it only for the work we ask them to do.

[Confirm the final list of service providers before publishing.]

We may also share progress information with the partner organisation that enrolled you, [if applicable], and with authorities or courts when the law requires it.

7. Where your data is stored

Our main servers are in the United Arab Emirates, on Amazon Web Services (UAE region). Some of the providers in section 6 may handle limited information in other countries. We choose providers carefully, share only what is needed, and require them to protect it.

8. How long we keep it

We keep your personal data while your account is active and for as long as we need it for the purposes above. If you delete your account, we delete or anonymise your personal data within [30] days, and remove it from backups within [90] days, unless the law requires us to keep something longer. If an account stays inactive for [period], we will contact you and then delete it. Security and fraud-prevention logs are kept for [period].

9. How we keep it safe

We protect personal data with encryption in transit and at rest, access limited to the people who need it, multi-factor sign-in for our administrators, activity logging and regular security testing. [Confirm against the final setup.] No system is perfectly secure. If a breach affects your personal data, we will tell you and the authorities as the law requires.

10. Your rights

You have the right to:

• Know what personal data we hold about you and how we use it.
• Correct or update your information.
• Ask us to delete your information.
• Withdraw your consent at any time.
• Make a complaint and get it resolved.
• Nominate someone to use these rights for you if you die or are unable to.

For learners under 18, a parent or guardian can make these requests. Write to [privacy contact email]. We will reply within [timeframe] and resolve complaints within the time the law allows. If you are not satisfied after using our complaint process, you can complain to the Data Protection Board of India.

11. Deleting your account

You can delete your account inside the app, or on our Delete my account page, even if the app is no longer installed. That page explains what we delete, what we may keep and for how long.

12. Website cookies

The Skillyte website [uses only the cookies it needs to work] [and analytics cookies, which you can decline]. [Confirm and update.]

13. Changes to this policy

We may update this policy from time to time. If we make an important change, we will tell you in the app or by message, and we will tell parents or guardians of learners under 18. The date at the top of this page shows when it was last updated.

14. Contact us

For help with using the app, visit our Support page.